Monday thru Friday 8:00am to 5:00pm cst.
Monday thru Friday 8:00am to 5:00pm cst.
PLEASE DO NOT SEND SENSITIVE INFORMATION VIA EMAIL TO BANK7, I.E. ACCOUNT NUMBERS, SSN #'S OR OTHER FINANCIAL INFORMATION. EMAIL IS NOT A SECURE FORM OF COMMUNICATION.
6:00am to 12:00am CST, 7 days a week
PLEASE DO NOT SEND SENSITIVE INFORMATION VIA EMAIL TO BANK7, I.E. ACCOUNT NUMBERS, SSN #'S OR OTHER FINANCIAL INFORMATION. EMAIL IS NOT A SECURE FORM OF COMMUNICATION.
Check Account Info by Phone
24 Hours / 7 Days a Week
877-7BANK77 or 877-722-6577
24 Hours / 7 Days a Week
DID YOU KNOW?
If you have lost your debit card or it has been stolen, you can temporarily turn your debit card OFF and then back ON when you’re ready to use it again. If you have our Mobile Banking App you are all set, just go to MANAGE CARDS inside the app to turn it OFF. If you don’t have the app you can download it for personal accounts from the App Store® or Google Play™. Or for business accounts from the App Store® or Google Play™.
24 Hours / 7 Days a Week
TIB Cards (applied before 8/1/24):
Elan Cards (applied after 8/1/24):
Bank7 conducts business with the highest integrity in everything we do. But to protect our clients we provide an anonymous helpline to report potential bank fraud or violations associated with employees, customers, or other subsidiaries of Bank7.
Call our anonymous
Fraud Helpline 405-810-7259
Please leave as many details as possible (i.e. name of person committing violation, date, time, and location of the activity). Any information reported to this line will be held in strict confidence. We will not share your name with anyone, unless legally required to do so.
This helpline is NOT intended for unauthorized debit card transactions, customer support issues, or technical difficulties.
How can we help you?
Customer support hours are 8am to 5pm cst., M-F. We will reply to your request/question as soon as possible.
PLEASE DO NOT SEND SENSITIVE INFORMATION VIA EMAIL TO BANK7, I.E. ACCOUNT NUMBERS, SSN #'S OR OTHER FINANCIAL INFORMATION. EMAIL IS NOT A SECURE FORM OF COMMUNICATION.
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