Personal Disclosure
BANK7
CONSUMER INTERNET BANKING and ELECTRONIC TRANSFERS
TERMS AND CONDITIONS
Type of Transfers
- Transfer funds from checking to checking, savings, or money market
- Transfer funds from savings to checking, savings, or money market
- Transfer funds from money market to checking, savings, or money market
- Make payments from checking, savings or money market to your Bank7 loan accounts
Limitations on Frequency of Transfers
Transfers from a savings or money market account to another account or to third parties by preauthorized, automatic, telephone, or computer transfers are limited to six per month with no more than six by check draft, debit card or similar order to third parties. $3.00 fee per transfer after three. Unlimited transfers can be made in person, by mail, or ATM for no additional fee.
For security reasons there are other limits on the number of transfers you can make by computer.
eStatements
When you enroll in eStatements you eliminate the need for paper delivery of your periodic statements and check images. eStatements are completely secure. An eStatement email will be sent to the email address you provide notifying you that your statement is ready for viewing online. You must login to your online banking to view, download, or print your statement.
To sign up for eStatements please login to your Bank7 online account and if prompted, fill out the enrollment form. Or, you can go to the online banking “Options” tab and sign up within the eStatement Enrollment section of the page. Online Banking and valid email address required. You will no longer receive paper statements in the mail once enrolled.
Your Rights and Liabilities
Security of your transactions is important to us. Use of the Internet Banking services will therefore require an Access ID and password. If you lose or forget your Access ID please call 1-800-259-0921 during normal business hours to have a customer representative reset it. If you lose or forget your password, please click on the “Forgot Password” link under the password login screen. A new temporary password will be emailed to you. At that time you will need to login with your temporary password and click on the “Options” tab to create a new password. You agree not to share your password with others and to notify us immediately if this information is lost or stolen. If you call Bank7 to reset any setting or to make an online banking transaction on your behalf, the security question you created during enrollment will be asked and must be accurately answered. This helps Bank7 verify your identity. You may change your Access ID or Password at any time by logging onto your online account and clicking on the “Options” tab.
We may be liable for certain security breaches to the extent required by applicable law and regulation. We do not assume any other liability or otherwise guarantee the security of information in transit to or from our facilities. Please note that we reserve the right to (1) monitor and/or record all communications and activity related to the Internet Banking services; and (2) require verification of all requested transfers in the manner we deem appropriate before making the transfer (which may include answering a security question or written verification by you). You agree that our records will be final and conclusive as to all questions concerning whether or not your password was used in connection with a particular transaction.
If any unauthorized use of your password occurs you agree to (1) cooperate with Bank7 and appropriate law enforcement authorities in identifying and prosecuting the perpetrator; and (2) provide reasonable assistance requested by us in recovering any unauthorized transfer of funds. Notify us immediately if you believe your password has been lost or stolen. Telephoning is the best way to keep your possible losses down. You could lose all of the money in your account (plus your maximum line of credit). If you tell us within two (2) business days you can lose no more than $50.00. If you do NOT tell us within two (2) business days after you learn of the loss or theft of your password, and we can prove we could have stopped someone from using your password without your permission if you had told us, you could lose as much as $500.00. Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within sixty (60) days after the statement was mailed to you, you may not get back any funds you lost after the 60 days if we can prove that we could have prevented someone from taking the funds if you had told us in time. If you believe your password has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call 1-800-259-0921 during normal business hours.
WE CANNOT ACCEPT NOTIFICATION OF LOST OR STOLEN PASSWORDS OR UNAUTHORIZED TRANSFERS OR PAYMENTS VIA E-MAIL.
Error Resolution Notice
In case of errors or questions about your electronic transfers call OKC 405-810-8600, Medford 580-395-2321, Woodward 580-254-0100, or Camargo 580-926-3322. In case of errors or questions about your Bill Pay service call 1-800-877-8021. Notify us immediately if you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error first appeared.
(1) Tell us your name and account number.
(2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
(3) Tell us the dollar amount of the suspected error.
If you tell us verbally, we may require that you send us your complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10 business days (20 business days for new accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new accounts or point-of-sale or foreign-initiated transfers) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (20 business days for new accounts) for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account for 30 days after the first deposit is made.
We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.
You may ask for copies of the documents that we used in our investigation.
Confidentiality
We may disclose information to third parties about your account or the transactions you make:
a) where it is necessary for completing transactions or resolving errors involving the services; or
b) in order to verify the existence and condition of your account for a third party, such as a credit bureau or a merchant; or c) in order to comply with government agency rules, court orders, or other applicable law; or d) to our employees, service providers, auditors, collection agents, affiliated companies, or attorneys in the course of their duties and to the extent allowed by law; or e) if you give us permission.
Consumer Internet Banking (including Inbound/Outbound Transfers) and Unlimited Bill Pay - Fees and additional Terms and Conditions
The terms and conditions of this agreement are in addition to the account agreements, disclosures and other documents in effect from time to time governing your account (The Account Rules).
Consumer Online Banking and Unlimited Bill Pay is free for any Bank7 account.
You may use Bank7’s Bill Pay service to direct Bank7 to make payments from your designated checking account to the “Billers” you choose in accordance with this and any other agreement. A complete Bill Pay disclosure will be available for review when initially clicking the “Payments” tab. If you accept those terms and conditions you are agreeing to pay any fees (if applicable).
Mobile Banking
Free for existing Bank7 online banking customers.
You may be charged access rates or text messaging fees from your mobile phone carrier depending on your service plan. Web access is required to use our web enabled Mobile Banking service. Check with your mobile service provider for details on specific fees and charges.
ACH Disclosure for Inbound and Outbound Transfers through Online Banking
(ACH INBOUND/OUTBOUND TRANSFERS NOT YET AVAILABLE)
When you add a Transfer Account to your current internet banking service you are requesting the ability to make an electronic transfer to/from your bank account. Upon such request, your financial institution associated with this service will make electronic transfers via the Automated Clearing House (ACH) system to/from your U.S. bank account in the amount you specify to/from your current Bank 7 account. You agree that such requests constitutes your authorization for these transfers. You acknowledge that the origination of these ACH transactions to/from your accounts must comply with the provisions of the U.S. law. This authority will remain in full force and effect until we receive written confirmation of its
termination and until there is reasonable opportunity to act upon it.
Non-Affiliated Third PartiesBank7 may choose to use non-affiliated third parties to provide Online Banking and Bill Pay services. They are required to follow the same guidelines of security and privacy as Bank7. A paper check may look drawn and processed from a third party instead of Bank7.
Bill Pay is intended only for Bank7 customer use. Any attempt to use Bill Pay to process payments for third parties is prohibited. Bank7 may choose to terminate your Bill Pay service if such attempts are made.
Third Party Website Links
From time to time the Bank7 website may provide website links to other non-affiliated websites.
Bank7 is not responsible for the content of these sites.
Limitation of Liability
Except as otherwise provided in this Agreement or by law, we are not responsible for any loss, injury, or damage, whether direct, indirect, special, or consequential, caused by the Internet Banking or Bill Pay services or the use thereof or arising in any way out of the installation, operation, or maintenance of your PC equipment.
Waivers
No waiver of the terms of this Agreement will be effective, unless in writing and signed by an officer of this bank.
Assignment
You may not transfer or assign your rights or duties under this Agreement.
Governing Law
The laws of the State of Oklahoma shall govern this Agreement and all transactions hereunder. Customer acknowledges that he/she has reviewed this Customer Agreement, understands the terms and conditions set forth herein, and agrees to be bound hereby.
Indemnification
Customer, in consideration of being allowed access to the Internet Banking services, agrees to indemnify and hold the Bank harmless for any losses or damages to the Bank resulting from the use of the Internet Banking or Bill Pay services, to the extent allowed by applicable law.
Bank7
1039 N.W. 63rd St.
Oklahoma City, OK 73116
www.bank7.com
PLEASE PRINT AND RETAIN THIS COPY FOR YOUR RECORDS.
Bank7 – All rights reserved
Member FDIC
JUNE 2011